Legal

Privacy Policy

This Privacy Policy explains how Urban Links Ltd collects, uses and protects personal information when you contact us, request a quote or use our website.

Who we are

Urban Links Ltd provides property maintenance, repairs, decorating, handyman services and property inspection services in Bolton and surrounding Greater Manchester areas.

Information we may collect

When you contact Urban Links Ltd, request a quotation or submit an enquiry through our website, we may collect information such as your name, email address, telephone number, property location and details about the work or service you require.

How we use your information

We use your information to respond to enquiries, prepare quotations, arrange visits, provide requested services, communicate about ongoing work and maintain appropriate business records.

Legal basis for processing

We process personal information where it is necessary to respond to your request, provide or prepare to provide services, comply with legal obligations or pursue legitimate business interests such as managing customer enquiries and maintaining business records.

Sharing your information

We do not sell your personal information. Information may be shared with service providers or contractors only where reasonably necessary to provide a requested service, operate the website or comply with legal requirements.

How long we keep information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including business, accounting, insurance and legal record-keeping requirements.

Your rights

Under UK data protection law, you may have rights relating to access, correction, deletion, restriction or objection to the processing of your personal information. You may also have the right to request a copy of information we hold about you.

Cookies and website data

Our website may use essential technical cookies and website analytics or similar technologies to help operate and improve the website. Where consent is legally required for non-essential cookies, these should only be used in accordance with applicable consent requirements.

Contact us

If you have a question about this Privacy Policy or personal information held by Urban Links Ltd, please contact us at:

Urban Links Ltd

32A Egerton Street, Farnworth, Bolton, BL4 7LE

Email: [email protected]

Telephone: 07597 242 344

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Last updated: 7 September 2026